Delivery & Returns


Order processing:

Orders made before noon (12:00 PM) on weekdays (with the exception of bank holidays) are processed and shipped the same day. Orders made after noon will be shipped on the following working day.

Our warehouse processes orders from monday to friday (except on bank holidays)

During busy periods (product launches, restocks, and sales) order processing may be longer due to high demand.

When a shipping date is specified on the product page for certain product launches or restocks (pre-orders), it is this date that you should keep in mind for your order. 

Delivery:

delivery time depends on the shipping mode chosen by you 

delivery rates and delivery period in France :
- Mondial Relay Parcel shop delivery (3 to 5 working days ou plus) : 4,99 € (free for orders above 100€)
- Colissimo without signature (48h): 8.90€

- Colissimo with signature (48h) : 9.90 €   

- Express 24 hours delivery (TNT) : 14.99

 

Kindly note that Bud and Blossom is not responsible for delays in delivery once the order is handed to the courier.

 

Returns:

If you would like to return an item in your order, you can send it back within 14 days of reception. 
In order for a return to be accepted, the item should be in its original condition, unused and un-washed with any packaging and leaflet provided. If any of these conditions are unmet, the return will not be processed. 
 
Returns are at the client's charge. We advise you to choose a sure delivery method with tracking and delivery with signature. You are responsible for the item until it reaches our warehouse.
In order to return an item, contact us at  bonjour@budblossomslings.com in order to obtain the return address and start the return process.

Once the return is processed and accepted, you should be reimbursed within 10 days.